Return & Refund Policy

At Kyrios Kulture, customer satisfaction is our top priority. If you are not completely satisfied with your purchase, we are here to help! Below are our guidelines for returning items:

Return Window

You may return items within 30 days of receiving your order. To ensure a smooth return process, please initiate your return as soon as possible.

Condition of Items

To qualify for a return, the items must meet the following criteria:

Unused: Items must be in unused condition.

Original Packaging: Items must be returned in their original packaging, including any tags, labels, or accessories that were included with the product.

Please note that items that show signs of use or are not in their original packaging may not be eligible for a refund.

Return Process

To initiate a return, please follow these steps:

Contact Customer Service: Reach out to our customer service team by calling our business number: 0404555811. Please provide your order number and details about the item you wish to return.
Return Instructions: Our team will provide you with specific instructions on how to return the item, including the return address and any necessary forms.

Refunds

Refunds will be processed to the original payment method used for the purchase. Please allow 7-10 business days after we receive the returned item for the refund to be processed. You will receive a confirmation email once your refund has been issued.

Exchanges

If you would like to exchange an item for a different size or color, please follow the return process and specify your exchange request. Depending on the availability, we will assist you in processing the exchange.

Non-Returnable Items

Certain items may be non-returnable for hygiene or safety reasons, including but not limited to:

Personalized or customized items

Items marked as final sale

If you have any questions about whether an item is eligible for return, please contact our customer service team for clarification.

If you have any questions or concerns regarding our Returns Policy, please feel free to call our business number: 0404555811.